Pixelmites Digital
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Privacy Policy

Last Updated: 21 October 2026

Pixelmites Digital ("we," "us," "our," or "the Agency") operates the website https://pixelmites.com/ (the "Site"). We respect your privacy and are committed to protecting the personal data of our website visitors, clients, and prospective leads in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our digital marketing services.

1. Personal Data We Collect

We collect personal data that you voluntarily provide to us when you fill out contact forms, request a "Competitor X-Ray Report," schedule a strategy consultation, or communicate with us via WhatsApp, email, or social media.

This information may include:

  • Identity Data: Full name, job title, and company name.
  • Contact Data: Email address, phone number, and WhatsApp number.
  • Business Data: Competitor links, website URL, monthly ad budget estimates, and business requirements.
  • Technical & Usage Data: IP address, browser type, device information, operating system, time zone, pages viewed, and referral URLs collected automatically via cookies and tracking technologies.

2. How We Collect Your Information

We collect data through the following methods:

  • Direct Interactions: Forms submitted on pixelmites.com, direct messages (WhatsApp, Instagram, LinkedIn), or email inquiries.
  • Automated Technologies: Cookies, web beacons, Meta Pixels, and Google Analytics tools that track browsing behavior on our Site.
  • Third-Party Sources: Advertising networks (Meta Ads, Google Ads) when you click on our promotional ads or interact with our lead-generation funnels.

3. Purpose of Processing Your Personal Data

Under the PDPA, we process your personal data for clear and lawful business purposes, including:

  • Providing, executing, and managing our digital marketing, funnel building, and advertising services.
  • Generating requested audits, strategy proposals, and competitor analysis reports.
  • Communicating with you regarding your inquiries, consultation bookings, or service updates via WhatsApp, phone, or email.
  • Optimizing our website performance, user experience, and ad targeting using aggregated analytics.
  • Fulfilling legal and regulatory obligations in Malaysia.

4. Disclosure of Personal Data

We do not sell, trade, or rent your personal data to third parties. We may disclose your information strictly on a need-to-know basis to:

  • Service Providers & Tech Stack Partners: Cloud hosting providers, CRM software, email delivery systems, and communication platforms (e.g., Meta/WhatsApp, Google) that assist us in operating our business.
  • Professional Advisors: Legal, financial, or auditing advisors where necessary.
  • Law Enforcement / Regulatory Authorities: If required by law or in response to valid legal requests under Malaysian law.

5. Cookies and Tracking Technologies

Our Site utilizes cookies and tracking scripts (including the Meta Pixel and Google Analytics) to analyze web traffic, measure ad performance, and deliver retargeting campaigns.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Note that disabling cookies may affect the functionality of certain parts of our Site.

6. Data Security & Retention

We implement appropriate technical, physical, and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or business requirements.

7. Your Rights Under PDPA (Malaysia)

Subject to applicable law, you have the following rights regarding your personal data held by Pixelmites Digital:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Correction: Request correction or updating of inaccurate or incomplete personal data.
  • Right to Withdraw Consent: Limit or withdraw your consent for us to process your personal data (e.g., unsubscribing from marketing communications).
  • Right to Object: Object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please submit a written request using the contact details provided below.

8. Third-Party Links

Our Site or reports may contain links to third-party websites (e.g., client websites, competitor links, social media channels). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or data access requests regarding this Privacy Policy or our data handling practices, please contact us at:

Pixelmites Digital

Website: https://pixelmites.com/

Email: hello@pixelmites.com

Address: Mutiara Central, Cheras, Kuala Lumpur, Malaysia